Tropical heat snacks, spices and seasonings are manufactured/ processed using the most advanced technology and under the most stringent hygienic conditions using the freshest ingredients and raw materials as well as advanced packaging materials. All processes and products are carefully monitored by a team of internal auditors under the quality assurance manager using the latest ISO22000 standards. This should ensure consistent, tasty, fresh and quality products. Should a product not meet your expectations please email us at info@tropicalheat.co.ke or call our freephone no 08002216666 or write box 44804-00100 Nairobi Kenya with details of your product issue. The product will be replaced immediately. Visitors are also welcome to our factory(subject to our internal occupational health and safety conditions and restrictions) with a prior appointment.